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Common Questions

Organization

  • Delete Users
  • Disable Users
  • Edit Users
  • Invite Users
  • How to Purchase More Seats?

Profile

  • How to Change My Password Inside of APP?
  • How to Change My Phone Number in APP?
  • How to Change My Email Inside of APP?
  • How to Setup My Two Factor Authentication (2FA)?
  • How to Perform a Password Reset?

Notifications

  • Not Reciving Email Notifications for Searches
  • Receiving Too Many Email Notifications from My Searches
  • Reciving Too Many Notifications

Discovery, Opportunity Searching

  • Downloading Attachment Error
  • No New Opportunities
  • Nothing Found
  • Why Are Old Opportunities Showing?

SAM Registration

  • Register a SAM
  • Create a UEI number
  • Need a CAGE code
  • Unable to register UEI, CAGE, or SAM
  • How do I change or update information inside of SAM

Simplified Acquisition Program (Online Capabilities Statement)

  • Filling out the SAP Worksheets
  • Where do I find information on my SAP?
  • I would like to make changes to my SAP website

Contracting and Learning Center

  • How to Bid on Contracts
  • Can't Access the Learning Center
  • Learning Center Pop-Up Blocked
  • How to find my NAICS Codes

Billing Questions

  • How to Become Premium
  • How to Change Your Plan Type
  • How to Cancel Your Premium Subscription
  • How to Download an Invoice
Last updated on October 27, 2023

Related Articles

  • Common SAM Registration Questions
  • Common Searching Questions
  • Common Organization Questions
  • Common Contracting Questions
  • Common Billing Questions
  • Common Profile Questions
  • Common SAP Questions
  • Common Notification Questions

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