Common SAM Registration Questions
Contents
Register a SAM (System for Award Management)
If you are looking to register a SAM Registration and are looking for assistance, USFCR offers this as a service. You can find out more about this here.
The SAM Registration process involves creating or updating a UEI (Unique Entity Identification) number.
The end goal of an active SAM Registration that can receive Federal funds is receiving a CAGE (Commercial and Government Entity) or NCAGE (NATO Commercial and Government Entity) code.
Common terminology for this service can range from Registering a CAGE code, registering a SAM, or a SAM number.
Unable to Register a UEI, CAGE, or SAM
You can learn more about linking your SAM.gov profile to your APP profile here.
When claiming a vendor in the system, if your SAM Registration is active and you have received a CAGE code, you may come across the error that an Organization with code is not found.
This can mean that we need to update our system or that your code is not active.
You can reach out to find out by sending an email to APP Support to have them assist you.
How do I Change or Update Information Inside of SAM
You can learn more about your profile settings and this specific topic by going here.
If you are using USFCR to assist with your SAM Registration and you have found that the information included on your SAM is incorrect or needs to be updated, you can reach out to have this information changed.
To create a Service Support ticket for your SAM Registration, follow these steps:
- Go to the Service Support page underneath the Client Portal section.
- A pop-up will appear called Create ticket.
- Select the SAM Registration category.
- Enter an appropriate Subject like "Need to Update SAM Information."
- Type in the information you would like to have changed in the Description box.
- Click Create.
- A ticket will be created in the system and will notify your Case Manager. You can see your open support tickets on the Service Support page.